Quality People, Quality Products. We Deliver

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Otisco Valley Tel-Com

“We’re old school… when we say we’re going to do something. we do it.”

~ Chris Miller, Owner – Otisco Valley Telecom

Otisco Valley Tel-com LTD is an independent wholesale distributor that sells, purchases, leases, and performs repair & refurbishment services for Avaya & Polycom hardware. We are proud of the quality of products we sell – less than a 2% failure rate on all the products we’ve sold in the last 20+ years!

From 5 – 500+ users, we have the equipment, technical staff and support to lease you current or legacy hardware for a low monthly fee. We look forward to assisting you with your needs.


See what we do

What We Do


We are a wholesale only distributor and sell current and legacy Avaya hardware, refurbished and unused. We do not sell to end users.

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Sell us your trade-in hardware. Send us a list of your inventory today and one of our purchasing agents will be in touch with you.

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We offer repair and refurbishing services for your out of service equipment. Our support staff is highly qualified to meet your needs.

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Need a short or long term phone system for your small business or large enterprise? We offer equipment leasing options at affordable rates.

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Clients are Saying

  • Client 1

    Great service

    Over the years of doing business, Otisco has been a true partner. They have been an invaluable asset in meeting my customer’s needs…. always timely and always quality!

    Wray Thompson - St. Louis
  • Client 2

    Quality products

    Otisco has always gone above and beyond for us. They have a great team with the Avaya know-how and amazing work ethic to make things happen.

    Mike Ruben - CEO, Philadelphia
  • Client 3

    Competitive prices

    Otisco makes my life easy. They helped establish a phone repair program with my biggest customer that was relatively easy to implement at a very reasonable and competitive price.

    David Ventuneac – Minneapolis

Sample Products


  • Media Gateways
  • IP & Digital Phones
  • Voicemail
  • Expansion Modules
  • Repair & Leasing
  • Get it now

IP Office

  • IP Office 500
  • IP Office 400
  • IP & Digital Phones
  • Expansion Modules
  • Repair & Leasing
  • Get it now


  • Definity
  • Merlin Magix/Legend
  • Partner
  • Merlin Classic
  • Repair & Leasing
  • Get it now

Nortel &

  • 1120E & 1140E
  • Polycom Conferencing
  • Wireless Conferencing
  • Avaya B Series (179, 189)
  • Repair Services
  • Get it now

Contact us

7704 Maltlage Drive, Liverpool, NY 13090
Office: 315.622.3370 - Fax: 315.622.0843

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